BOS – Boston Logan International Airport
I had my work laptop in my bag and for some reason i didn’t end up carrying it along with my other bags at a café near my gate. Your agent Hannah guided me through the process so calmly and like a pro. Within 24 hours, I was emailed saying that your staff confirmed and had my bag. I can’t thank ARS enough for their professionalism and constant updates — it really eased my anxiety.