HKG – Hong Kong International Airport
I accidentally left my left slipper on board the aircraft after my flight and didn’t realize it until I had already left the airport. I thought it was gone for good, but your team responded to my report promptly, kept me updated throughout the process, and made everything easy to follow. I truly appreciate the professionalism, responsiveness, and care your team showed while assisting with my lost item. Thank you for making a stressful situation much easier to handle.