LHR – London Heathrow Airport
I accidentally left my ergonomic travel seat near the boarding gate while getting ready for my flight. I didn’t realize it was missing until I had already arrived at my destination, and I was extremely worried because I need it as part of my therapy and rely on it when traveling. I submitted a lost item report, and your team responded quickly with clear instructions and kept me updated throughout the search. Thankfully, my travel seat was located.