FAQ Category: Fees

No! You may file a standard low priority claim with our system free of charge and it will be submitted to our partners within 10-14 business days.

Premium higher priority services tickets which are +92% more likely to be recovered start at $24.

You can contact our customer service via phone and you will be assisted accordingly.

Please note that by placing an order with ARS, you are authorizing us to promptly mobilize our resources, including staff agents and third-party personnel, to actively make our best effort to locate and recover any lost items on your behalf. We value your satisfaction and aim to resolve any issues as quickly and fairly as … Can I get a refund if my item is not found?