BOS – Boston Logan International Airport
I accidentally left my carry-on tote near the charging station while rushing to my boarding gate. It had my work notebook, medication, and a few personal items, so I was extremely worried when I realized it was missing. After submitting my report, your team responded much faster than I expected and kept me informed every step of the way. My bag was located the same day, and arranging its return was simple. Thank you for the outstanding communication and professional service.