Jenny W.

HND – Haneda Airport

I misplaced my son’s favorite teddy bear in the arrival hall, and he was heartbroken. I was so stressed trying to calm him down. It was not that easy to convince to get him a new one. The recovery team texted me a photo to confirm it was ours and arranged a swift pickup the next morning. It took less than 20 hours. Thank you for making my son smile again!💕

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